Privacy Policy
Briquette Bros Limited trading as BRIQUETTE and its related companies (as that term is defined in the Companies Act 1993) including its agents, franchisees, successors, or assigns (“Briquette”) is committed to protecting your privacy and complying with our obligations under New Zealand’s privacy laws. Any information that you share with Briquette about yourself or another individual is personal information (“Personal Information”). Any reference to “we”, “us” or “our” is to Briquette.
We will protect your privacy and only collect, use, disclose and store your Personal Information in accordance with this Privacy Policy and the applicable privacy laws.
This Privacy Policy applies to anyone in New Zealand who uses our website (https://www.briquette.co.nz) (Website), buys or uses the products or services that we supply to you (“Products” or “Services”), or otherwise interacts with us. By using our Website, buying our Products, using our Services or interacting with us, you agree to the terms of this Privacy Policy.
Your rights
We will only use your Personal Information for the purpose that we collected it, and in accordance with this Privacy Policy. If we do not need your Personal Information anymore for those purposes, then we will stop using it.
If you do not agree with our Privacy Policy or do not want us to collect your Personal Information, then you may not be able to use our Website or buy our Products or use our Services. If you change your mind later and no longer agree with our Privacy Policy, then you should immediately stop using our Website, Services, or cease any interactions with us.
Personal information we collect about you
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase, or fill any online forms on the Website. When required, this information may include the following:
Depending on your use of our Products or Services or Website, you might give us information such as:
Your name and contact details.
Your purchase and account history with us.
Information about your use of our Products or Services.
Information about the webpages you visit on our Website.
Your preferences or shopping basket information.
Information you provide to us when responding to our customer surveys.
Any other information you give us.
You might also provide us with Personal Information when you:
Search for, subscribe to our newsletter, purchase our Products, or use or Services.
Communicate with us by phone, email, or social media platforms.
Please do not give us Personal Information about someone else unless you have their express permission to do so and you direct them to this Privacy Policy. It is best that any Personal Information about another person is directly provided to us by the person concerned.
How we collect your personal information
There are four main ways that Briquette collects your Personal Information:
From you directly: Personal Information you provide to us directly.
From you indirectly: Personal Information we collect from you when you visit or use our Website, buy our Products or use our Services or otherwise interact with us.
From third parties: Personal Information collected and disclosed to us by our contractors, agents and service providers, commercial partners whom we engage to perform services on our behalf, our affiliates, our commercial customers and other third parties necessary for the provision of our Products and Services.
From publicly available sources: From places where the information is publicly available.
How we use and share your personal information
Briquette will only collect, use and disclose your Personal Information for purposes in connection with the operation of our Website, and to operate, provide and improve our Products or Services, including for the following:
Providing Services to you: To provide and deliver our Website and Products or Services to you, and process transactions related to our Products or Services.
Improve our Services and Website: To measure and analyse the performance of our Website and Services; fix errors and provide support for, improve and develop our Website and Services.
Personalise your user-experience: To personalise your user-experience when using our Website and Services.
Communicate with you: To communicate with you about our Website, Products or Services and any queries you may have from time to time about our Products or Services, including recommending Products or Service offerings that might be of interest to you.
Record keeping purposes: For our internal record keeping purposes.
Fraud and data breach prevention: To prevent and detect fraud, abuse and data security breach.
Business sale: To facilitate the sale or other disposition of our business or assets.
Franchise sale: To facilitate a franchise for sale.
Legal compliance: To comply with our legal obligations.
Statistical information: Establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Other purposes: For any other purposes that you authorise.
(together, the Purposes)
We may disclose your Personal Information to the following third parties but only in connection with the Purposes:
Briquette’s service providers, suppliers, employees, contractors, agents and professional advisors.
Briquette’s affiliates, franchisees, strategic and business partners.
Any other third party that you authorise.
How we safeguard your personal information outside New Zealand
All Personal Information collected is stored in New Zealand. If we need to transfer your Personal Information to a third party recipient outside of New Zealand in connection with one or more Purpose, then you consent to the disclosure of your Personal Information to the third party recipient provided that Briquette ensures that the overseas recipient is:
A participant in a prescribed binding scheme for international disclosures of personal information and/or is located in a country that provides comparable safeguards to New Zealand’s privacy laws; and
If not, then Briquette will take reasonable steps to ensure that the overseas recipient is required to protect your Personal Information in a way that, overall, provides comparable safeguards to those required under the applicable privacy laws. Examples of these steps include a written agreement between us and the overseas recipient or making reasonable enquiries regarding the data protection standards of the country in which the overseas recipient is located.
Aggregate information
From time to time, Briquette may aggregate information for analysis and statistical purposes relating to the provision, operation and improvement of our Website and Products or Services. This may involve “de-identifying” or anonymising your Personal Information. Aggregate information may be shared with third parties and used in connection with any Purpose. Once we de-identify or anonymise your Personal Information, the information can no longer be linked to you and will no longer be your Personal Information.
Cookies
Cookies are small text files placed on your computer, mobile phone, tablet, or other electronic device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. We may use cookies and similar technologies to store and honour your preferences and settings, enable you to sign-in, provide interest-based advertising, analyse how our Products or Service perform, and fulfil other business functions or operations set out in this Privacy Policy.
To enable some of the features and functionality on our Website, you may need to permit us to place cookies on your device. You can remove or block cookies by using the settings in your browser, but it may affect your ability to use our Website.
E-communications
You consent to receiving information from us about our Products, Services, promotions and competitions via email, text message and social media. If you want us to stop sending you electronic communications, then you can unsubscribe at any time by following the instructions included in the electronic communication.
Links
Our website may contain links to third party websites that are not operated or controlled by us. Please note that Briquette is not responsible for the privacy or security practices of those third-party websites and the sites are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies and we encourage you to read them.
How we protect your personal information
We have protections in place against unauthorised access, use, modification, disclosure and loss of your Personal Information. Our security procedures mean that we may request proof of identity before we disclose Personal Information to you.
Request access or correction to your personal information
You have the right to request access to Personal Information held about you and you can request correction of your Personal Information. If there is a legal reason why we cannot let you see it, or if we do not agree with your correction, then we’ll tell you.
Privacy complaints
If you think that we have not properly protected your privacy, or you have any questions about this privacy policy, you can contact our Privacy Officer here info@briquette.co.nz, or complain to the New Zealand Privacy Commissioner.
Privacy policy changes
We may from time to time change our Privacy Policy. These changes may reflect, among other things, changes in laws, our data collection practices, and/or changes to our business, Services or Products. We will post any updated policies on our Website. The updated Privacy Policy will take effect 14 days after the date it is posted.
If you continue to buy our Products or use our Services or continue to visit our Website or interact with us after the updated Privacy Policy comes into effect, then this will indicate that you have agreed to our changes.
If you do not agree with the changes to the Privacy Policy, then you may not be able to buy our Products, use our Services or visit our Website or otherwise interact with us.
We encourage you to review our Privacy Policy periodically for any changes.
